SpringHill Suites Pasadena Arcadia

All the staff was awesome! We had called months in advance and Adrian was super helpful in finding a local bakery for my daughter’s 16th birthday. We were able to have everything setup with the bakery so the day we needed it, the cake was ready. The hotel staff kept the cake safe in their freezer till we needed it and even allowed us to celebrate in the lobby, providing us plates, a knife, a serving knife and forks. Everything we asked about something, they attended to it right away!! Super awesome place to stay…. Thank you!!

I really like their attention to detail, like having coffee,tea, and water available all the time. Also, the staff were very friendly and helpful. Breakfast was very good. The rooms are well organized and clean. We loved the extra sofa bed. It really helps. We loved at this facility that there was no extra charge for parking!

Excellent breakfast, a lot of choices. The hours were great too. Hate getting up real early when on vacation. Staff was wonderful, especially Henry. He was very willing to help immediately with meeting our needs. The room was good and spacious and very comfortable.

from the moment I walked into the hotel, I was greeted in a professional and courteous manner, was offered drinks, was asked how I was, asked about my trip, the gentleman at the desk showed genuine curiosity about my travel, and asked all relevant questions to ensure I was taken care of. the elevator was smooth and fast, the room was practically spotless, the shower was amazingly comfortable, the room was cool temperature, the west elm brand couch was extremely comfortable, the tv was modern and easy to use, the bed was comfortable, and the carpet flooring was so nice for our dog to feel cozy. we would stay here any time if we were ever in the area again.

Loved the spacious clean rooms. Staff were great. Breakfast fantastic. Location good.